AU Small Finance Bank, one of India’s fastest-growing financial institutions and a Great Place to Work® certified organization, has announced a walk-in recruitment drive for multiple banking positions in West Delhi. The bank is inviting applications from fresh graduates and experienced professionals for roles in CASA and Relationship Management.

This recruitment drive offers an excellent opportunity for candidates looking to build a career in retail banking, customer relationship management, and liability business development.

Available Positions

The bank is hiring for the following roles:

Bank Officer – CASA

Relationship Officer – CASA

Relationship Manager – Platinum

Relationship Manager – Royale

These positions focus on customer acquisition, relationship management, and liability product sales within the retail banking segment.

Job Location

West Delhi, New Delhi

Candidates residing in or around West Delhi will be preferred for these positions.

Eligibility Criteria

Educational Qualification

Graduation in any specialization from a recognized university.

Experience Required

Freshers to 7 years of experience.

Candidates with prior exposure to CASA sales and Third-Party Products (TPP) will have an added advantage.

Key Responsibilities

Selected candidates will be responsible for:

Acquiring new CASA customers.

Managing and growing customer relationships.

Promoting banking products and services.

Achieving business and revenue targets.

Cross-selling third-party financial products.

Ensuring excellent customer service and compliance with banking regulations.

Skills Required

Strong understanding of banking operations.

Knowledge of CASA products and liability business.

Effective communication and interpersonal skills.

Sales and relationship-building abilities.

Customer-centric approach.

Ability to work in a target-driven environment.

Walk-In Interview Details

Company: AU Small Finance Bank

Interview Date: 09 June 2026

Time: 10:00 AM to 4:00 PM

Venue:

AU Small Finance Bank

No. G8, Upper Ground Floor,

Vikaspuri, New Delhi – 110018

Contact Persons:

Aashwarya (HR)

Ajay Kaushik (Cluster Manager)

Why Join AU Small Finance Bank?

Opportunity to work with a rapidly expanding private sector bank.

Strong career growth and learning opportunities.

Exposure to retail banking and relationship management.

Competitive compensation and performance incentives.

Dynamic and customer-focused work environment.

Conclusion

The AU Small Finance Bank Walk-In Drive 2026 is a valuable opportunity for graduates, freshers, and experienced banking professionals seeking careers in CASA sales and relationship management. Candidates with strong communication skills, banking knowledge, and customer engagement abilities are encouraged to attend the walk-in interview and explore a rewarding career with one of India’s leading small finance banks.

Technical FAQs

1. What does CASA stand for in banking?

CASA stands for Current Account Savings Account. It refers to a bank’s low-cost deposit base generated through current and savings accounts, which helps improve profitability and liquidity.

2. What are Third-Party Products (TPP) in banking?

TPP includes financial products offered by external institutions through the bank, such as:

Insurance products

Mutual funds

Fixed-income investments

Wealth management solutions

3. What are the key performance indicators (KPIs) for CASA officers?

Common KPIs include:

New account acquisition

CASA balance growth

Customer activation rate

Cross-selling performance

Customer retention and satisfaction

4. How does a Relationship Manager contribute to retail banking growth?

A Relationship Manager develops long-term customer relationships, identifies financial needs, cross-sells banking products, manages high-value accounts, and contributes to revenue growth through portfolio expansion.

5. What compliance requirements are important in CASA account opening?

Banking professionals must follow:

KYC (Know Your Customer) norms

AML (Anti-Money Laundering) guidelines

Customer Due Diligence (CDD)

RBI regulatory requirements

Data privacy and customer information security standards

Disclaimer: Candidates should verify interview schedules and recruitment details with AU Small Finance Bank before attending the walk-in drive.