ITC Hotels, one of India’s leading luxury hospitality brands, has announced exciting career opportunities at ITC Gardenia, Bengaluru. The organization is inviting experienced professionals to join its world-class team across multiple departments, including Sales, Front Office, Housekeeping, Food & Beverage, Finance, Purchase, Laundry, and Food Production.

This recruitment drive is an excellent opportunity for hospitality professionals seeking career growth in a prestigious luxury hotel known for its commitment to excellence, sustainability, and guest satisfaction.

About ITC Gardenia Bengaluru

ITC Gardenia is a premium luxury hotel in Bengaluru operated by ITC Hotels. Recognized as a “Great Place to Work,” the hotel offers world-class hospitality services, modern infrastructure, employee-friendly policies, and excellent career advancement opportunities.

The hotel focuses on responsible luxury, sustainability initiatives, guest-centric services, and professional development programs for employees.

Available Departments and Positions

Sales Department

Sales Executive (Proactive Role)

MICE/Banquet Sales Executive (Reactive Role)

Housekeeping Department

Room Attendant

Food & Beverage Service Department

Associate, Butler

Executive – Coffee Shop

F&B Sales Executive

Food & Beverage Production Department

Japanese Cuisine – Sushi Expert

Japanese Cuisine – Teppanyaki Expert

Food Hygiene Executive / Microbiologist

Front Office Department

Front Desk Associate

Guest Relations Executive

F&B Support Department

Supervisor

Purchase Department

Associate / Coordinator

Finance Department

F&B Controls Associate

Laundry Department

Laundry Valet

Eligibility Criteria

Candidates applying for these positions should possess:

Relevant experience in the hospitality industry.

Strong communication and interpersonal skills.

Customer service orientation.

Department-specific technical knowledge.

Ability to work in a fast-paced luxury hotel environment.

Teamwork and problem-solving capabilities.

Preference will be given to candidates with prior experience in similar roles within hotels, resorts, restaurants, or hospitality organizations.

Key Responsibilities

Front Office Roles

Managing guest check-in and check-out processes.

Handling guest inquiries and reservations.

Ensuring exceptional guest experiences.

Housekeeping Roles

Maintaining cleanliness and hygiene standards.

Room preparation and upkeep.

Guest room inspections and quality control.

Food & Beverage Roles

Delivering superior dining experiences.

Coordinating restaurant and banquet services.

Managing food service operations.

Sales Roles

Developing business opportunities.

Managing corporate and event clients.

Achieving sales and revenue targets.

Finance & Purchase Roles

Cost control and inventory management.

Vendor coordination and procurement activities.

Financial reporting and compliance support.

Employee Benefits

ITC Hotels offers attractive benefits, including:

Inclusive workplace culture.

Preferential Rate Program exclusively for ITC Hotels associates.

Career advancement opportunities.

Professional training and development programs.

Exposure to luxury hospitality standards.

Collaborative and growth-oriented work environment.

Application Process

Interested candidates can submit their updated CV mentioning the desired position in the subject line.

Email IDs

hr.itcgardenia@itchotels.com

naveen.dv@itchotels.com

Note: Only shortlisted candidates will be contacted for further recruitment processes.

Why Join ITC Gardenia?

Working with ITC Gardenia provides hospitality professionals an opportunity to gain experience in one of India’s most respected luxury hotel chains. Employees benefit from structured learning programs, competitive work culture, leadership exposure, and long-term career development prospects.

Frequently Asked Questions (FAQs)

1. Who can apply for ITC Gardenia Bengaluru recruitment?

Candidates with prior experience in hospitality, hotel operations, food & beverage services, housekeeping, sales, finance, purchase, laundry, or related fields can apply.

2. Are freshers eligible for these positions?

The advertisement specifically mentions candidates with prior experience. Therefore, experienced professionals are preferred for the listed roles.

3. What is the selection process at ITC Gardenia?

The selection process generally includes application screening, HR evaluation, technical assessment, department interviews, and final management approval.

4. What technical skills are required for Food Hygiene Executive/Microbiologist roles?

Candidates should possess knowledge of food safety standards, HACCP principles, microbiological testing, sanitation procedures, quality assurance practices, and regulatory compliance.

5. What skills are important for Front Office and Guest Relations positions?

Applicants should have expertise in guest handling, hotel management systems, reservation software, communication skills, complaint resolution, and customer relationship management.